Small content changes
Up to 30 minutes each month for updating prices, opening hours, existing text or supplied photos. You provide the replacement content; we take care of putting it in place.
Website care
Your business keeps moving. Your website should too. Regular checks, useful updates and someone to turn to after launch.
Foldmere Website Care
Optional monthly support for small websites we've built. A clear scope, a familiar team and the everyday details taken care of.
Separate from your website build. Hosting, domains, email accounts and paid tools are priced separately. More complex websites are quoted individually.
Included each month
Up to 30 minutes each month for updating prices, opening hours, existing text or supplied photos. You provide the replacement content; we take care of putting it in place.
We check key pages, links and the enquiry or booking journey for obvious problems, so important details and everyday interactions get regular attention.
We review relevant software updates and handle straightforward maintenance within the agreed scope. Substantial repairs are assessed and quoted separately.
A familiar point of contact for website questions. We aim to reply within two working days and give you a completion estimate once we understand the request.
A short email outlining what we checked, what changed and anything that needs your attention. Useful information, in plain English.
A clear scope
Up to 30 minutes total per month. Please supply the final text and photos you want us to use.
We explain the work and agree the price before starting anything outside your plan.
Getting things done
Once your plan is active, email the care contact provided at setup. Include the page link, what needs changing and any replacement text or images.
We aim to reply within two working days, Monday to Friday excluding UK bank holidays. We confirm the expected timing and flag any extra cost for your approval.
We make the agreed changes, check the affected parts of the site and let you know when they're ready. Reply time is an acknowledgement target, not a promise to finish within two days.
Good to know
No. Your 30-minute content allowance refreshes each month. If a request will take longer, we’ll agree any additional cost with you before starting the extra work.
No. The monthly checks and agreed routine maintenance are included in the plan, separately from your 30-minute allowance for content changes.
Hosting - the service that keeps your website online - is priced separately, along with your domain, email accounts and any paid booking tools or other subscriptions. Your quote will make these costs clear.
Care is billed monthly on a rolling basis. You can cancel before your next renewal, and care continues until the end of the period you’ve paid for. Separately arranged hosting and other services follow their own agreements.
This plan is for small websites built by Foldmere. Sites with complex bookings, payments or customer accounts need an individually quoted care plan. We agree suitability and scope before you start.
Report the affected page and what is happening by email. We’ll assess it and advise on the next steps. This plan does not include round-the-clock monitoring, instant repairs or a guaranteed resolution time.